Legal
Privacy Policy
Last updated: June 28, 2026. This page is maintained by AurumVault to answer common questions about how we handle personal information.
1. What We Collect
We collect information you provide directly, such as your name, email address, payment details, and product listings. We also collect technical data like IP address, browser type, and device information to keep the Platform secure and performant.
2. How We Use Information
We use your information to provide the marketplace, process payments, deliver purchased files, send service-related notifications, improve the Platform, and prevent fraud or abuse. Marketing emails are sent only with your consent.
3. Sharing & Subprocessors
We share data only with service providers needed to operate the Platform, such as payment processors (Stripe), cloud hosting and database services (Lovable Cloud), and email delivery providers. We do not sell personal information.
4. Cookies & Analytics
We use cookies and similar technologies to maintain sessions, remember preferences, and understand how visitors use the Platform. You can manage cookies through your browser settings.
5. Data Retention
We keep your account and transaction data for as long as your account is active or as needed for legal, tax, and fraud-prevention purposes. When you delete your account, we remove or anonymize personal data except where retention is required by law.
6. Your Choices
You can update your profile, change email preferences, and request deletion of your account by contacting support. You may also unsubscribe from marketing emails using the link at the bottom of each email.
7. Security
We use industry-standard measures to protect your data, including encryption in transit and access controls. No online service can guarantee perfect security, and we encourage you to use strong, unique passwords.
8. Children's Privacy
AurumVault is not intended for users under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, contact us to have it removed.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date, and material changes will be communicated by email or dashboard notice.
10. Contact
For privacy questions or data requests, email support@supportaurumvault.tech.